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Terms & Conditions

Welcome to CellphoneSpecial! These Terms and Conditions govern your access to and use of our website (www.cellphonespecial.com) and the purchase of our products, including Android phones, iPhones, tablets, and laptops.

By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please refrain from using our services.

1. General Terms

1.1 Acceptance of Terms
By using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

1.2 Modifications
We reserve the right to update these Terms at any time. Changes will take effect upon posting on this page. It is your responsibility to review the Terms periodically.

1.3 Eligibility
You must be at least 18 years old to purchase products from our website. By placing an order, you confirm that you meet this requirement.

2. Products & Pricing

2.1 Product Availability

  • We offer a wide range of Android phones, iPhones, tablets, and laptops.
  • Product availability is subject to stock levels and may change without notice.

2.2 Product Descriptions

  • We strive to provide accurate product descriptions and specifications.
  • However, we do not guarantee that all details are error-free. If a product is found to have incorrect information, we reserve the right to cancel the order.

2.3 Pricing

  • Prices are displayed in [currency] and include applicable taxes unless stated otherwise.
  • We reserve the right to adjust prices, offer discounts, or discontinue products without prior notice.

2.4 Payment Methods
We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Bank Transfers
  • Cash on Delivery (where applicable)

Payments must be made in full before orders are shipped.

3. Ordering & Shipping

3.1 Order Placement

  • After placing an order, you will receive an email confirmation.
  • If there is any issue with your order, we will contact you.

3.2 Order Cancellation

  • You may cancel your order within 24 hours of purchase.
  • Once an order has been processed or shipped, it cannot be canceled.

3.3 Shipping & Delivery

  • We offer standard and express shipping options.
  • Estimated delivery times vary by location.
  • We are not responsible for delays caused by external factors, such as weather or carrier issues.

3.4 Shipping Charges

  • Shipping costs are calculated at checkout based on the delivery location.
  • Free shipping may be available for certain products or promotions.

3.5 International Orders

  • We ship internationally; however, customers are responsible for customs fees and import duties.

4. Returns & Refunds

4.1 Return Policy

  • Returns are accepted within 7–30 days of delivery, depending on the product.
  • The item must be unused, in its original packaging, and include all accessories.

4.2 Refund Process

  • Once the returned item is received and inspected, we will process your refund.
  • Refunds are issued to the original payment method within 7–14 business days.

4.3 Non-Returnable Items

  • Opened software, gift cards, and clearance sale items cannot be returned.
  • Products with physical damage (not caused during shipping) are not eligible for returns.

4.4 Exchange Policy

  • Exchanges are only allowed for defective or damaged items.

5. Warranty & Repairs

5.1 Manufacturer Warranty

  • Many of our products come with a manufacturer warranty. Warranty details will be provided with the product.

5.2 Warranty Claims

  • If your product is faulty within the warranty period, you may claim a repair or replacement under warranty.

5.3 Out-of-Warranty Repairs

  • If a product is out of warranty, we may offer repair services at an additional cost.

6. Privacy & Data Protection

6.1 Data Collection

  • We collect customer information for order processing and support.
  • We do not share your personal information with third parties without consent.

6.2 Cookies & Tracking

  • We use cookies to enhance user experience and improve website functionality.
  • You can manage cookie settings in your browser.

6.3 Payment Security

  • All transactions are secured using SSL encryption.
  • We do not store customer credit card details.

7. User Accounts & Responsibilities

7.1 Account Registration

  • Users may create an account for faster checkout and order tracking.
  • You are responsible for maintaining the confidentiality of your account credentials.

7.2 Prohibited Activities

  • Users must not engage in fraudulent transactions, hacking attempts, or misuse of website content.

8. Intellectual Property Rights

8.1 Copyright & Trademarks

  • All content on CellphoneSpecial, including images, logos, and product descriptions, is protected by copyright laws.
  • Unauthorized use or reproduction of our content is prohibited.

8.2 Third-Party Content

  • Some product images and descriptions may belong to third-party manufacturers. We do not claim ownership over such content.

9. Limitation of Liability

9.1 General Disclaimer

  • We are not liable for indirect or consequential damages resulting from product use.
  • In no event shall our liability exceed the purchase price of the product.

9.2 External Links

  • Our website may contain links to third-party sites. We are not responsible for their content or policies.

10. Force Majeure

  • We are not responsible for delays or failures caused by events beyond our control, such as natural disasters, strikes, or technical failures.

11. Governing Law

  • These Terms & Conditions are governed by the laws of [Your Country/Region].
  • Any disputes shall be resolved through arbitration or local courts.

12. Contact Information